By Phone

You may contact us by phone, by using our toll-free number Monday - Friday 9am to 5pm PST (877) 786-6495.

By Email

Questions about your order? Please call or contact us at:
Questions/problems with our web site? Please contact us at:
Questions about our products and general information? Please call or contact us at:
To inquire about becoming one of our retailers, please call or contact us at:
For press inquries, please contact our press agent Deondra Carter at:

Privacy Policy/Secure Ordering

Privacy Policy

 

Returns and Exchanges

If you don't like your purchase for any reason, return it and we will refund your credit card. It’s that easy!

 

RETURNS
You have 14 days from the date of your purchase to return your items in original condition with original tags. If the merchandise is returned within 14 days from the date of purchase, unworn with original tags attached we will refund your card - LESS THE COSTS OF THE RETURN SHIPPING. Contact us for a return Authorization Number. Phone: 1-877-786-6495 9:00-5:00 PST or E-Mail: . We will email you a return shipping label, so you don't have to stand in line at the post office. Drop your package at the nearest UPS store or drop box.

EXCHANGES
Please call our customer service with any questions concerning purchases. We are here to help you with any questions or concerns. Call us toll free at 1-877-786-6495 M-F 9:00-5:00 PST. Exchanges are treated as returns. To exchange your item for a different size or color please call or email us with your request. You will be charged for the new item when it ships out and you will receive a refund for the item you send back once we receive it. Please note that only unworn items with original tags attached can be exchanged. Sorry, no exceptions will be allowed on any worn items. COD or courier packages are not accepted. Sorry, but we do not reimburse postage.

Tracking An Order

Once you have completed an order we will e-mail you a link that will allow you to track the status of your order.

Ordering By Phone

If you have any questions about styles or sizing, we welcome you to contact us at 1-877-786-6495.

Sales Tax

8.75% sales tax applies to California customers only.

International Shipping

We ship All International Orders by United Parcel Service
The UNITED PARCEL SERVICE is our primary method of shipping in the United States. International orders including Canada and Overseas are shipped by UPS and all duty taxes are the responsibility of the receiver. We will ship to FPO and APOs via USPS.

INTERNATIONAL SHIPPING POLICY
Because we have no control over what a country will charge, it is the receiver's responsibility to pay all Taxes, Custom Charges and Duty Fees. Please note that in some countries these charges can be anywhere between 10 - 50 % of the price of the goods that you've purchased. IF YOU REFUSE THE ITEMS AT THE TIME OF DELIVERY BECAUSE YOU DON'T WANT TO PAY THE TAX YOU WILL STILL BE CHARGED FOR OUR SHIPPING CHARGES, THE CUSTOM CHARGES AND THE RETURN SHIPPING CHARGES. We can also ship Next Day Air by UPS which is priced by weight.

Please allow 2 to 3 business days for your order to be processed before it's shipped out, although we usually ship out within 1-2 days. Orders are processed in the order they are received. Shipping charges for some packages are based on the weight of the package. The price you are given when placing an on-line order is a rough estimate and sometimes it is necessary for us to adjust the price on your credit card. If you have any questions regarding the cost of shipping please give us a call and we will be happy to help! Call Toll Free: 1-877-786-6495.

Thank you for your business.